Ecobank Customer Care Number and Other Contact methods

Ecobank is a Nigerian bank that was founded in the 1980s. Now, it’s one of the largest banks in Nigeria, and its service has expanded to 16 other countries around the world. Ecobank’s customer care number is the customer care phone number for Ecobank bank.

Key Things About Ecobank

  • Ecobank customers can contact customer care through phone, chat or email.
  • Customers can access the Ecobank website for account information, transactions, and more.
  • Ecobank offers a wide range of products and services, including mortgages, credit cards, loans, and insurance products.
  • The Ecobank team is available 24/7 to help customers with their questions and needs.

What are the Benefits of using Ecobank?

Some of the benefits of using Ecobank include:

ECOFiD: This is Ecobank’s eco-friendly debit card that helps to reduce environmental impact by encouraging customers to make smaller cash transactions and spend less overall.

Green Credit: Ecobank offers green credit products that help to promote sustainable consumption and financing options for small businesses and entrepreneurs.

Community Banking: Ecobank also offers community banking services that allow customers to connect with others in their local community to help them grow their money skills and savings.

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Different Ways to Contact Ecobank

If you have any questions or problems with your Ecobank account, there are a few different ways to get in touch with customer care. You can contact Ecobank by phone, online chat, or through social media.


You can call Ecobank’s toll-free number (+234-700-5000-000) any time of the day to speak with a customer service representative. You can also email Ecobank’s customer care team at [email protected] for help resolving an issue.

Online Chat:

Ecobank has an online chat feature that you can use to talk to a customer service representative about your account. You can access the online chat feature by clicking on the “Chat Now” button on Ecobank’s website.

Social Media:

You can also reach Ecobank’s customer care team by posting a question on Ecobank’s Facebook page or tweeting it using the hashtag #EcobankNigeria.

  • WhatsApp +234-808-760-3717
  • Instagram ecobank_group
  • Twitter ecobank_nigeria
  • Facebook Ecobank Nigeria
  • Website

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Types of Accounts at Ecobank

Ecobank Nigeria is a leading Nigerian bank that offers a variety of accounts to its customers. Accounts include personal, business, and investment accounts. Here is a breakdown of the different types of Ecobank Nigeria customer accounts:

  • Personal Accounts

Personal accounts are for individuals who want to store their money in Ecobank Nigeria. These accounts come with a variety of features, including access to loans and insurance products. Personal account holders can also use their accounts to receive payments and make transfers.

  • Business Accounts

Business accounts are perfect for small businesses that need a reliable banking partner. These accounts come with features such as online banking and credit card processing. Business account holders can also use their Ecobank Nigeria account to receive payments from clients and make transfers to other banks.

  • Investment Accounts

Investment accounts are perfect for people who want to invest their money in safe securities. These accounts come with features such as 24/7 customer support and online tracking of investments. Investment account holders can also use their Ecobank Nigeria account to make transfers and receive payments.

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How to Open an Account at Ecobank

If you are interested in opening an account with Ecobank, the following steps will help you get started.

  • First, you will need to visit the bank’s website and fill out a form to create an account.
  • Once your application is completed, you will be given a confirmation number.
  • Next, you will need to provide your personal information, such as your name, address, and contact information.
  • You will also need to provide identification documents such as a driver’s license or passport.
  • Finally, you will be asked to provide a copy of your income tax return for the past year.
  • Once all of your information has been verified, Ecobank will open an account for you.

How to Deposit Money in an Ecobank Account

To deposit money in an Ecobank account, follow these steps:

  • Go to the Ecobank website and open the account you want to deposit money into.
  • Click on the “Deposit” button on the home page of the website.
  • Select the account you want to deposit money into from the drop-down menu and enter your personal information, such as your name and address.
  • Click on “Continue” to submit your deposit request.
  • Once your deposit request has been processed, you will receive a notification email with details about your deposit, such as your bank account number and transaction date

Best Practices for Customers of Ecobank

Here are some tips for using Ecobank:

  • Always ensure that your account information is up-to-date by logging in and updating your profile information.
  • If you encounter any issues while using Ecobank, please contact its customer care team immediately. They will be able to help you resolve the issue quickly and efficiently.
  • Remember to keep your Ecobank cards safe and secure, as theft can ruin your finances. Keep your cards in a safe place and don’t leave them around where they can be easily accessed by others.
  • If you have any questions about Ecobank or any of its products, please don’t hesitate to contact its customer care team. They will be more than happy to assist you with whatever questions you may have.

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Frequently Asked Questions

Q: What are Ecobank’s core services?

A: Ecobank offers a wide range of banking products and services, including loans, deposits, mortgages, insurance, and e-money services. It also provides mobile banking and financial advice through its call center.

Q: What services does Ecobank offer?

A: Ecobank provides a wide range of financial products and services including personal and business lending, deposits, insurance, mortgages, and trading on the Nigerian Stock Exchange.

Q: How can I reach Ecobank customer care?

A: You can contact Ecobank customer care via telephone at: +234 (0)806024747 or email at

Q: What are the benefits of using Ecobank?

A: Ecobank has a wide range of benefits for its customers, including competitive rates, 24/7 customer support, and a wide range of banking and investment products and services.

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